Meteor Mic Fix for Windows

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    Keith Adler

    For the second time, I'm getting the recognition issue. I cannot remember for the life of me what I did last time, but this time it refuses to be recognized. It works on other computers, and worked on this one yesterday. Nothing has changed on this computer. The firmware program will not work if the device is still unrecognized. There needs to be much more support around this error.

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    Thecaverkeith

    I cannot get the fix to work. It says it cannot find the HID.

    I also need a fix for an Apple Mac. The mic is not recognised and the LED does not light up blue, it stays a steady amber.

    Help please.

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    Muller Nascimento Alves da Silva

    I connected, gave blue light, but after a few seconds, the light disappeared and it did not work anymore

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    John Drummond

    Got "Cannot find the HID device error"

    Nowhere to go from there.

    Looks like its a new mic.

     

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    Jonathan B

    John Drummond,

    You mean you entered VID 0d8c and PID 016c at the bottom and it said that error when you pressed Connect? 

    What is the VID and PID shown if you follow the instructions in the PDF?

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    John Drummond

    Thanks for getting back!

    I have made some progress.  It was not showing up in device manager, so I moved to a different usb port and the light went from pale yellow to red.  I did the firmware update and I now have bright yellow and the mute button turns the light off.  I think we are on the way!  Will update tomorrow.....

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    John Drummond

    Fixed!  Thanks so much for your help!

    So for anyone else who has the problem, make sure device manager actually knows its there!

    USB ports are funny things and in my case changing from the one the front (which works) to the one on the back woke up device manager and then I did the firmware update as described here.

    So pleased to have the faithful Meteor back!

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    Sara Heinen

    Just found this thread while searching for a fix for my Meteor which stopped working. I had been experiencing some troubles with disconnection the other day. Now the PC won't recognize the USB device.

    I'm on Windows 8.1.

    I tired:

    - deinstalling the unknown USB device > restart the computer > plug mic in
    after the second try it showed up under audio devices as "Samson Meteor" but still had a pale yellow light and a warning sign in the device manager. Drivers are up to date, according to Windows. And after plugging out and back in, it went back to unrecognized USB device.

    - fixing the firmware with the method described in the fix above, gave me the error "Cannot find the HID device"

    - switching USB ports doesn't change anything.

    I'd appreciate help, since my podcast relies on that mic :-/
    Thank you!

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    Sara Heinen

    Out of the blue, the light turned blue (haha) - the second I sent the previous comment.

    Fingers crossed it stays that way...


    Too happy, too early :-(

    I could record a few seconds and then it went back to pale yellow and shows the same "behaviour" as before.

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    Sara Heinen

    Ok. Problem solved. The cable was broken 🙈

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    Simone Luongo
    someone managed to solve this problem
    Cannot find the HID device?
    the yellow light remains but it does not connect to the program and windows does not detect the microphone
     
     
     
     
     
     
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    Johannes W

    I kind of solved it for me. I use it on Windows 10:


    I had the "HID not detected" error like so many others. The values (VID:0d8c,PID:016c) provided in the word file did not work. I did then the following:

    I went to the device manager and looked into the usb composite controllers (details -> drop down menu "properties: hardware-IDs"). One was my mic (no name, but the values were the same as in the provided pdf), it had VID: 17A0 and PID: 0310 (so different from the ones in the word file). I entered them in those boxes down there in the provided programm execution, following the word file instructions, and connected. Then the mic was found (also in the top boxes, the device was mentionend now). However, a firmware was obviously still on it, as the "EEPROM not found" message did not come up. I then followed the video tutorial and uploaded the provided firmware file. However, nothing changed (maybe it did, but I only checked for the LED which still was red when re-plugging again). I therefore thought, it does not work, and this time after connecting with my VID and PID numbers, erased the firmware.

    Then, after un and re-plugging, the device was found again by windows (typical usb insertion sound), and the VID and PID shown in the device manager changed to the values same as in this video. I followed the tutorial again, however, the light stayed red.

    BUT: after trying with the windows recording app, it records again despite being red! Hope that this status is stable now.

    The next day, when rebooting the notebook, the LED was blue from the startup. It flickered heaviliy, but it stopped after a few minutes (I muted and unmuted once, flickering intensified, the stopped).


    * I did not try to change the cable as some recommended.
    * One of my USB ports never worked, even with the VID and PID entered as I found their values.

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    Paul S

    I'm currently getting the same issue where the VID and PID I enter is not being recognised. I've tried what was in the document (VID 0d8c and PID 016c), and I've also tried VID: 17A0 and PID: 0310 based on another comment here, and neither work.

    This is quite frustrating as I've only had the microphone for one day and it's already broken. Is it known to be this temperamental?

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    Jonathan B

    Paul, if you follow the directions 1 through 3 in the PDF, what VID and PID do you see?  If there are multiple USB composite devices you will need to check each one.

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    Paul S

    Hi Jonathan, frustratingly Windows reports an unknown device error instead of any IDs. I've seen a few people mention that their cable broke so will see if I can locate a spare!

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    Paul S

    Just as a final update on my scenario, I tried with two other USB-B mini cables on two different machines (also on both Windows and Linux) and every time the OS couldn't find the device. I'm putting this down as completely corrupted firmware.

    In case it helps anyone else in the future, my microphone started showing issues after I left it plugged into my work laptop and it went to sleep over lunch. I'm wondering if the change of state caused something to break?

    Either way, sadly, I'm returning my microphone.

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    Greg A

    I stopped using my Meteor a few years ago because I got tired of troubleshooting it. I got it out today on a whim and plugged it into a Macbook Pro because I needed something for a Zoom call. It immediately lit up blue and passed the mic test! Less than a minute after that, the light went solid amber and the device was no longer recognized.

    So I found this thread. I started up my Windows 10 tower and followed the instructions on this page.

    1) The mic shows up in Device Manager as Unknown USB Device (Device Descriptor Request Failed) before and after uninstalling/restarting.

    2) In CM64xx Configuration, if I enter VID:08dc PID:016c at the bottom of the panel, I get the "Cannot find the HID device!!!" error.

    3) Back to Device Manager>Properties>Events. There are two events:

    Device Configured (usb .inf):

    Device USB\VID_0000&PID_0002\5&356b5377&0&9 was configured.

    Driver Name: usb.inf
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Driver Date: 06/21/2006
    Driver Version: 10.0.18362.693
    Driver Provider: Microsoft
    Driver Section: BADDEVICE.Dev.NT
    Driver Rank: 0xFF0000
    Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
    Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
    Device Updated: false
    Parent Device: USB\ROOT_HUB30\4&2720bdb3&0&0

    Device not started:

    Device USB\VID_0000&PID_0002\5&356b5377&0&9 was configured.

    Driver Name: usb.inf
    Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
    Driver Date: 06/21/2006
    Driver Version: 10.0.18362.693
    Driver Provider: Microsoft
    Driver Section: BADDEVICE.Dev.NT
    Driver Rank: 0xFF0000
    Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
    Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
    Device Updated: false
    Parent Device: USB\ROOT_HUB30\4&2720bdb3&0&0

    4) These errors show different VID/PID values: 0000 and 0002. They seem like default/null values, but I try them in the CM64xx Configurator anyways. Still cannot find the HID device.

    5) My PC has 9 usb ports. It is the same result for each.

    So, I have two questions:

    Why would the mic work perfectly for a few minutes and then suddenly stop on its own?

    Is there anything I can do to at least get the device descriptor to load so I can use the CM64xx Configurator?

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    John Doe

    I have been using this microphone for the past year or so. I do not know if this is relevant, but I am going to leave it here, because in searching for a solution this thread came up.

    I have just built a new system, replaced RAM, CPU, HDD and Video card.

    On doing this, I started getting random system hangs, which do not respond at all to CTRL ALT Delete.

    I have done the usual trouble shooting. Including, re-installing windows three times, re-seating everything, running MEMTEST86, replacing HDD with another brand new item etc.

    Every time the system hang happens (which requires cold restart), the following error is noted in event viewer prior to the crash.

    The driver \Driver\WudfRd failed to load for the device HID\VID_17A0&PID_0310&MI_03&Col02\8&6efcb10&0&0001.

    This is the number/details of my Samson Meteor Mic.

    I have just done the upgrade firmware process. I am going to see if the problem persists even with the microphone unplugged. I am leaving this here in the hope Google crawls the thread to help others eliminate this problem.

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