- First, Go to http://www.samsontech.com/
- Click the Support Tab
- If you are in the U.S. click "Service centers in the United States". (located towards the bottom right side of the webpage)
- Once on the U.S.service center locator, select what kind of product you have (Wireless, Audio or Hartke)
- Type in your zip code and adjust your mile range to reveal the closest service centers.
If there are no services centers nearby the product can either be shipped directly to Samson or to the closest service center after you create an return authorization (through Samson or the Service Center).
If you are an international customer please select "Local distributor" This will bring you to the international distributor page. Distributors can then recommend you to the correct service center(s) in your country.