Please refer to steps in the attached .PDF first. This is a guide through the uninstallation of USB devices. If this does not work, please check out the links below for potential fixes.
Articles in this section
- How to fix Samson USB mics from disconnecting at random on Windows 10 by disabling "USB Selective Suspend"
- Can I use a Samson USB microphone with Ubuntu?
- Setting up your Samson USB Mic with Zoom Conferencing
- Setting up your Samson USB Mic with Skype
- How to use your Samson USB Microphone with Sony PS4
- How to Download Samson Sound Deck Software
- Windows 10 Fixes
- USB Mic iPhone/iPad Compatibility
- Samson USB Products with Android Devices
- How do I find out what Operating System is on my computer?
Comments
37 comments
For the second time, I'm getting the recognition issue. I cannot remember for the life of me what I did last time, but this time it refuses to be recognized. It works on other computers, and worked on this one yesterday. Nothing has changed on this computer. The firmware program will not work if the device is still unrecognized. There needs to be much more support around this error.
https://smarttechnicalworld.com/windows-10-product-key-pro-home-professional-enterprise
https://www.ytechb.com/wifi-connected-but-no-internet-access/
29 December 2018: My Samson Q2U USB microphone still has the recognition issue, even after implementing all the recommended fixes below in Windows 10. This is so disappointing, how do I claim a refund for an unusable product ?
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My samson Go Mic Connect it's getting recognized as "USB Advanced Audio Device" since yesterday, i've tried at 3 different computers and i get the same result. Even i've tried reinstalling the drivers.
I need help i cant use any of the mic features because windows keeps installing it with generic USB mic drivers
I am having this problem now as well.
I followed the steps suggested in the attached PDF. What I discovered is that the VID and PID of the microphone as reported to Windows is NOT correct. It is reporting VID_0D8C&PID_0170 which is a C-Media Electronics Inc Advanced Audio Device.
The correct VID and PID should be 17A0_0240 for a Samson Go Mic Connect.
This happens if I plug the mic directly to my laptop, or through a USB hub.
My 1 usb port is not working, it is almost 1 year I am using only one port.
Laptop details: Dell Inspiron 3584
Can someone recommend me any internal solution instead of saying "Update drive" because it is updated already.
Will be waiting for any valuable suggestion.
Thanks,
Thomas Simmons
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It seems I having a problem similar to Mr. Chris Fischer. My mic is a C01u pro and it is reporting the same VID and PID as his mic (VID_0D8C&PID_0170) without apparent cause. Unfortunately, I live in Brasil and technical assistance costs are impracticable. It seems the product lost its original firmware...
Can someone from the samsom support provide us the original firmware for the Samson Go Mic Connect please?
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It appears I having actually a problem just like Mr. Chris Fischer. My mic is a C01u professional and it's coverage the same VID and PID as his mic (VID_0D8C&PID_0170) without obvious cause. Sadly, I live in Brasil and technological assistance costs are impracticable. It appears the item shed its initial firmware...
By default fast startup is enabled in Windows 10. But it seems this way Windows is not loading usb devises. Sometimes it is but sometimes it isn't. By turning off fast boot my problems were solved.
Disable/Enable quick boot Windows 10
1 Type Control Panel in the search box.
2 Click Control Panel.
3 Type Power Options.
4 Click Choose what the power buttons do.
5 Click Change settings that are currently unavailable.
6 Scroll down to Shutdown settings and uncheck Turn on fast startup.
Click Save changes.
This is a guide through the uninstallation of USB devices. If this does not work, please check out the links below for potential fixes.
Q2U needs a fix like this if Samson can provide the firmware bin file for the Q2U but they don't respond to emails:
https://samsontech.zendesk.com/hc/en-us/articles/224920547-Meteor-Mic-Fix-for-Windows
Then we can use the CM64xx config utiltiy and set the VID and PID and restore the corrupted firmware on the Q2U.
Did anyone find the solution for samson c01u pro firmware loss? After a unexplicable firmware loss, its VID and PID became (VID_0D8C&PID_0170). As I live in brasil, repair costs are impracticable. If you had the same problem and see this message, please post your solution here, since samson just told me to find a technical assistance.
I found another user had a similar problem about 6 years ago and posted a solution at github, but I am not shure if the microphone circutry changed since then. If I just apply the firmware upgrade, I could brick my unit. Best regards.
https://github.com/kasparsd/samson-c01u-pro-firmware
I was facing same issue. Thankfully I came across this post and it helped alot. Thanks man!
Was cheking out fixes for issues on Windows 11, but none helped me fix except this blog to update my drivers on Windows 11
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